TaxWorks 2012

Application Initialization Failed - A connection could not be established to your client data access service. Please verify that the "RG Client Data" service is running.
Problem Upon launching TaxWorks 2012 you receive the following error message: Application Initialization Failed A connection could no...
Wed, Oct 8, 2014 at 6:53 AM
I am not able to login with admin rights anymore!
Problem If you accidentally change your administrator account to (Preparer, Staff, etc) you may lose access to manage your software and updates. ...
Thu, Oct 9, 2014 at 9:49 PM
My Update has Stalled or I Received an Error while Updating
ProblemIf you receive an error while trying to update TaxWorks 2012 we reccomend performing a "Full Upgrade Method"SolutionDownload the latest &quo...
Fri, Feb 1, 2013 at 1:04 PM
Printing Errors and Other Problems
This is a quick note about the printing errors.  Please note that this is not anything official from TaxWorks, this is from my own observations out in the fi...
Mon, Feb 18, 2013 at 11:37 PM
I am not able to clear an E-File Regulatory Processing Error on a return
ProblemWhile working on a return you notice an E-File Regulatory Processing Error at the bottom of the return.Generally the problem appears to be caused by r...
Mon, Feb 4, 2013 at 12:27 PM
Is the Upload / Download feature available?
You can import/export by checking a client on the [Clients] tab and then clicking the wrench
Wed, Feb 27, 2013 at 11:12 AM
When I check the forms to print and click the [Print/Archive/Email], It takes it a long time and sometimes have to click it twice but it finally opens in Adobe. Nothing prints unless I print from the open Adobe window.
This is a know issue and will eventually be corrected. To try to speed up printing your self, please try the following steps:1. Reboot Your ComputerThis shou...
Mon, Feb 4, 2013 at 10:27 AM
How do I create a new preparer in TaxWorks 2012?
Please see the video below for creating a new user or preparer in TaxWorks 2012
Mon, Feb 4, 2013 at 4:29 PM
How can I add/remove a state from a return?
Please see the video below for an example
Tue, Feb 5, 2013 at 1:23 PM
I am unable to backup my software!
ProblemWhen you attempt to perform a manual or scheduled back of TaxWorks 2012 there are two possibilities of what will happen: Nothing will happen when you ...
Sat, Feb 9, 2013 at 5:27 PM